Purchase Guide

From email verification to payment and delivery.

Purchase Guard checks the exact Product ID before payment. Card and other payment information is entered directly on Gumroad.

Use this guide to verify your purchase email, review the exact Product ID, understand Product overlap, complete Gumroad checkout, keep delivery records, and identify the correct support route if something goes wrong.

Purchase Flow

Six steps from product selection to saved delivery records.

01

Select the Product

Choose an Individual Character, Library Volume, Category Complete Library, or Master Complete Library. Aoyama Persona displays the exact Product ID that will be checked.

02

Verify your email

Enter the email you intend to use for this Gumroad purchase and confirm the six-digit code. The code is time-limited.

03

Check the exact Product ID

Purchase Guard compares the verified email and exact mapped Product ID against the seller’s Gumroad Sales records.

04

Review Product & License Terms

If no matching purchase is found, review the Product ID, listed price, package summary, generation-source information, overlap notice, and Aoyama Persona License Terms before continuing.

05

Complete Gumroad checkout

Keep the verified email unchanged, review the live checkout details, including tax, total, payment method, and Gumroad terms, then pay only after the checkout information is correct.

06

Save your receipt and delivery records

Keep the Gumroad receipt email: its link lets you return to your downloads later. Also save the Order ID, downloaded ZIP packages, and an untouched backup of the delivered files.

Purchase Guard

Email Verification

Use the same email from verification through payment.

Enter an email address you can access and intend to use for the Gumroad purchase. The six-digit code is time-limited, and the verified browser session may remain available temporarily.

After verification, the address is shown in masked form, such as ma••••••77@gmail.com. If you need a different purchase email, select Use another email on the email verification screen, verify that address, and rerun the purchase check before continuing to checkout.

Illustrated Purchase Guard guide showing email verification, exact Product ID check, License Terms review, and Continue to checkout.
Example guide: the exact interface may change, but the sequence remains verify email → check Product ID → review Product and License Terms → continue to checkout.

Purchase Check Results

Review the automated result before continuing.

No matching purchase found

No Gumroad Sales record was found for the verified email and exact Product ID. Review the Product and License Terms, accept the agreement, and continue to checkout.

Already purchased

A matching Gumroad Sales record exists for the same verified email and exact Product ID. Checkout is blocked. Use the existing Gumroad receipt or Library access instead of purchasing again.

Purchase review required

Gumroad returned a matching record with a state Purchase Guard cannot safely determine automatically, such as refund, partial refund, dispute, chargeback, cancellation, or a related status. Checkout remains blocked. Gumroad controls that transaction status, so its records and support information are the appropriate sources for review.

Checkout already started

A temporary pre-sale lock is active for the same Product ID. If no purchase was completed, return to the relevant Aoyama Persona product page, open Purchase Guard again, and use Cancel checkout & return to release the temporary checkout lock. Otherwise, wait for the lock to expire before trying again.

Purchase check temporarily unavailable

No payment has started. Retry later and review this Purchase Guide and the FAQ for the current procedure. Purchase Guard procedures are documented on Aoyama Persona, while Gumroad controls its transaction and account statuses.

Product Overlap

Different Product IDs are separate products.

For prior-purchase duplicate prevention, Purchase Guard treats the same verified purchase email plus the exact same Product ID as the duplicate-purchase match. Different Product IDs are not treated as duplicate purchases solely because their content overlaps. Other temporary or review states may also prevent checkout.

Overlap between different Product IDs is not treated as a duplicate purchase. Examples include:

  • Individual Character F011001 → Library Volume AP-FYA-V01
  • Library Volume AP-FYA-V01 → Category Complete Library AP-FYA-COMPLETE
  • Library Volume / Category Complete Library → Master Complete Library AP-MASTER-COMPLETE

If you already own related Products, review included content before purchasing a larger Library. A prior Product does not become eligible for a refund, credit, retroactive bundle discount, price adjustment, or deduction solely because a later Library or Set Product includes overlapping content, subject to mandatory law and the applicable Sales Platform terms.

An accidental duplicate charge for the exact same Product is different from content overlap between separate Product IDs. If the same Product appears to have been charged more than once, contact Gumroad Support to request review and any applicable refund or correction of the duplicate charge.

Gumroad Checkout Field Guide

Review the live checkout before you select Pay.

After Purchase Guard approves a supported Product purchase, the checkout page opens in the same tab. The exact Gumroad interface can vary by country, device, payment method, and platform updates. Use the current labels shown in the live checkout.

Illustrated Gumroad checkout field guide showing product, verified email, billing information, payment method, total and terms, and Pay button.
Illustrative field map — not a live Gumroad screenshot. Gumroad may change the layout or show different fields. Always follow the current checkout page.
  1. Product: confirm the Product ID or Library name and remove anything you do not intend to purchase.
  2. Email: confirm that it is the same address verified in Purchase Guard and keep that address unchanged through checkout.
  3. Buyer details: confirm the name, country, postal code, business or tax fields, and any other fields Gumroad displays for your checkout.
  4. Payment: choose one of the payment methods available in the live Gumroad checkout and enter payment information only there.
  5. Terms & total: review Gumroad’s Terms and Conditions where displayed, the subtotal, applicable tax, and final total.
  6. Pay: select Pay only after the Product, email, payment details, terms, and final amount are correct.

Gumroad & Payment Security

Payment is handled by Gumroad, not by Aoyama Persona.

After Purchase Guard approval, payment information is entered directly on Gumroad checkout, not on Aoyama Persona pages.

Gumroad’s customer purchase information

Gumroad’s customer documentation explains checkout, supported payment methods, receipt and invoice access, and how buyers can return to purchased content with or without a Gumroad account.

Read Gumroad’s customer purchase guide →

Receipt & Delivery

Keep your receipt and delivery records for later access.

After a successful purchase, Gumroad sends the receipt email to the address used at checkout. Open its content link to return to the purchased files, then select Download for the ZIP packages you need. You do not need to buy the Product again.

A Gumroad account is not required to complete a normal one-time purchase. Entering an email at checkout is not the same as creating an account. If you have a Gumroad account and the purchase appears in its Library, you can also access it there.

Illustrated post-purchase guide showing Gumroad receipt, Order ID, View Content or Download, Gumroad Library, and saved ZIP backup.
After purchase: keep the receipt and Order ID, download every assigned ZIP package, and retain an untouched backup.
  • Keep the Gumroad receipt email for later downloads.
  • Keep the Order ID.
  • Download every ZIP package assigned to the purchased Product.
  • Keep the original package files and an untouched backup.
  • Return through the link in your receipt email. Gumroad Library is an additional option if you have an account and the purchase appears there.

Package Formats

Delivery depends on the Product type.

Individual Character

[Character_ID].zip

One ZIP containing the four files for that Character.

  • [Character_ID]_Origin_Video.mp4
  • [Character_ID]_02_Reference_Face_Front.png
  • [Character_ID]_03_Reference_FullBody_Front.png
  • [Character_ID]_04_Voice_Reference.wav

Library Volume

AP-[Category]-V[NN].zip

Category codes: FYA / FMA / MYA / MMA. Volume numbers: 01–04.

Example: AP-FYA-V01.zip

Category Complete Library

Four existing Volume ZIP packages for that category. No additional combined Complete ZIP is created.

Master Complete Library

All 16 existing Volume ZIP packages: four FYA, four FMA, four MYA, and four MMA. No additional combined Master ZIP is created.

Privacy & Records

Purchase Guard uses limited information for purchase verification.

Purchase Guard uses the verified email and exact Product ID to check purchase status before checkout. When License acceptance and protected checkout approval are completed, Aoyama Persona keeps a limited evidence record of the Product, applicable License Terms, checkout approval, and related reference information; where a matching Gumroad sale is linked, limited sale identifiers and status information may also be retained. Payment-card details are not stored by Aoyama Persona. See the Privacy Policy for details.

Support & Security

Use the service that controls the part of the purchase you need help with.

Aoyama Persona

Aoyama Persona email support handles verified Product-file problems and delivery-completion support for valid purchases, as well as requests concerning personal information handled by Aoyama Persona under the Privacy Policy.

  • Wrong, missing, corrupted, or otherwise defective delivered Product files
  • A verified purchase where the correct Product data still cannot be received through Gumroad and an alternate delivery method may be needed

Product IDs, prices, package contents, License Terms, permitted use, and other published information are available on the relevant Aoyama Persona pages.

Gumroad

Use Gumroad’s official support information for Gumroad-controlled transaction or platform functions.

  • Payment or live Gumroad checkout errors
  • Purchase history or transaction-status questions
  • Accidental duplicate charges, disputes, chargebacks, cancellations, buyer-protection matters, or the status of a refund already being processed by Gumroad
  • Receipt or invoice access
  • Gumroad Library, download-page, delivery, or other platform-function issues

Gumroad Help Center →

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