Frequently Asked Questions

AI Characters first — with a clear generation source.

Answers about what you license, the OpenAI Sora2 generation source, the Origin Video’s value as a Character reference, video-based Selected Quality, supporting files, permitted use, Purchase Guard, Gumroad checkout, digital delivery, and support.

Clear Generation Source

What makes the Sora2 (OpenAI) generation source clear?

Why does Aoyama Persona lead with Clear Generation Source?

Because these are human-looking Characters, professional teams need more than a seller statement that they are AI-generated. Each Aoyama Persona Character was generated inside OpenAI’s Sora2 product environment, for which OpenAI documented source-identification and safety controls, including visible watermarking and safeguards around likeness. The original watermarked Sora2 output is retained as the Origin Video. Together, these provide a strong, reviewable basis for identifying the Character as AI-generated rather than filmed footage of a human performer.

What exactly documents the generation source?

The Character was generated inside OpenAI’s Sora2 product environment, and the Product retains the original Sora2 video output as the Origin Video with its visible watermark. OpenAI also documented source-identification and safety controls for Sora2. This combination provides a strong basis for explaining the Character’s AI-generated origin. Limits concerning resemblance, third-party rights, exclusivity, and legal use are addressed separately in the License Terms.

Why is the Origin Video valuable beyond documenting the generation source?

Because it preserves time-based Character information that a still image alone cannot. Watching and listening to the original video lets you review expression, gesture, posture, movement, voice, speaking style, timing, and overall presence as they appeared in the original generated output. That makes it a substantial creative reference when extending the same Character. It remains unchanged and is not a direct input for AI generation, processing, model creation, training, or tuning.

Can a new Origin Video be created through the same Sora web/app experience today?

No. OpenAI discontinued the Sora web and app experiences on April 26, 2026. The catalog AI Characters were generated in that product environment while it was available, and their existing Origin Videos are the retained original Sora2 video outputs. New Origin Videos cannot now be created through that same web/app experience.

Can you guarantee that the Character is not a real person?

Aoyama Persona can provide a strong, reviewable basis that the Character originates from AI generation rather than from filmed footage of a human performer. Every catalog Character was generated inside OpenAI’s Sora2 product environment, and its original Sora2 Origin Video is retained with the Visible Watermark. OpenAI also documented likeness-related safeguards for Sora2. However, no AI-generated face can be guaranteed never to resemble a real person by coincidence, and Aoyama Persona does not provide identity clearance or a guarantee that no similar real person exists. The License Terms address resemblance and third-party-rights limits separately.

Must I disclose that the character is AI-generated?

Yes. The Aoyama Persona License Terms require published or distributed Character content, including Completed Works for Clients, to clearly identify the Character as AI-generated and fictional. This requirement applies even where applicable law or the platform does not separately require disclosure. A clear notice such as “This work features an AI-generated fictional character” can be placed where viewers can readily notice and understand it. Presenting the Character as a real person or as footage of a human performer is outside the permitted use. Any additional disclosure requirements of applicable law, services, advertising media, and distribution platforms also continue to apply. This requirement does not allow redistribution of supplied materials.

Is Aoyama Persona an official OpenAI product?

No. Aoyama Persona is independently operated and is not an official, affiliated, sponsored, endorsed, or approved OpenAI product. The catalog Characters were generated by the Seller using Sora2. OpenAI’s published Terms of Use state that, as between the user and OpenAI and to the extent permitted by applicable law, the user owns the Output. Aoyama Persona separately licenses Buyers to use its Products under the Aoyama Persona License Terms; that license does not imply OpenAI review or approval.

Can the character be used as a real person or for impersonation?

No. The License Terms do not permit real-person representation, impersonation, identity verification, unlawful use, adult use, or the other restricted uses described there.

Are there other prohibited uses I should know about?

Yes. The License Terms also restrict adult or sexually explicit use, certain political or religious advocacy uses, defamation, discrimination, harassment, misleading representations, infringement of third-party rights, and other prohibited conduct. See the full License Terms for the complete list and conditions.

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Selected Quality & Consistency

How were Characters selected, and what should I expect from external AI tools?

What does “Selected Quality” mean?

Approximately 20% selected from around 5,500 original Sora2 generation videos. Selection was performed by reviewing the videos as complete outputs—not by judging facial stills alone. The review considered appearance, expression, gesture, movement, voice, speaking style, timing, and overall presence. Historical reactions from Sora2 users — including likes recorded while the sharing experience was available — added an external audience signal. The resulting catalog gives teams a focused set informed by both full-video review and outside-user response instead of requiring them to screen thousands of unfiltered generations from scratch.

Was selection based only on Aoyama Persona’s own judgment?

No. Aoyama Persona reviewed the original candidate videos across appearance, expression, gesture, movement, voice, speaking style, timing, and overall presence, and the shortlist was also informed by historical reactions from Sora2 users, including likes recorded while the sharing experience was available. The Characters therefore passed through full-video internal review while also receiving an outside-user response signal from people who encountered them in the Sora2 sharing environment.

Is consistent re-generation guaranteed?

No. External AI tools may produce variations in face, body, voice, movement, or overall appearance. Aoyama Persona supplies references and a license; it does not guarantee a particular third-party generation result.

Why are these selected as videos rather than still images?

Because the selection is intended to evaluate the Character as a whole. A still image can show facial appearance, but the original video also reveals expression, gesture, posture, movement, voice, speaking style, timing, and how those elements combine into overall presence. The approximately 20% selection was therefore made from the original generated videos, not from still faces alone.

Can I turn the character into a completely different person?

No. The license does not permit deliberately creating a materially different human identity and exploiting it as a separate character. However, the same licensed Character may portray different personalities, moods, attitudes, roles, manners of speaking, and performance styles, and may receive permitted voice treatment or styling changes. Those creative-direction changes—and normal variation from AI tools—do not by themselves create a different Character. The restriction is about creating and exploiting a separate identity, and the Character also may not be deliberately made to resemble a real person, public figure, or existing character.

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Files & Workflow

What am I licensing, what files come with it, and how are they used?

What am I purchasing when I choose a Character?

You are purchasing a non-exclusive license to use the selected fictional AI Character. Commercial use is permitted. The delivered Origin Video has two important roles: it records the Character’s OpenAI Sora2 generation source and preserves a rich viewing-and-listening reference for expression, movement, gesture, voice, speaking style, timing, and presence. The Origin Video is a supporting file included with the Product and remains unchanged; it is not a permitted working input for AI generation, processing, model creation, training, or tuning. The two Reference Images and one Voice Reference are the working inputs for permitted production workflows.

What do Library purchases deliver?

A Library Volume delivers one Volume ZIP package. A Category Complete Library delivers the four existing Volume ZIP packages for that category. The Master Complete Library delivers all 16 existing Volume ZIP packages. Separate combined Complete or Master ZIP files are not created.

What is the 3-second preview video with audio on the site?

It is a reduced-quality version of the original video, shortened to 3 seconds. It is provided only for viewing and listening so you can evaluate the Character’s appearance, movement, voice, and overall presence before purchasing. It is not reusable production or reference material, is not part of the delivered Product package, and must not be used as an input for AI generation or training.

What is the Origin Video for?

The Origin Video is the retained original Sora2 generation video for the licensed AI Character. It has two equally important roles: documenting the Character’s generation source and preserving the most complete supplied viewing-and-listening reference for how the Character appeared in the original output—expression, gesture, posture, movement, voice, speaking style, timing, and overall presence. Under the License Terms, it remains unchanged and is not a direct input for AI generation, processing, model creation, training, or tuning.

Which files should I use for additional generation?

Of the supplied files, only the two Reference Images and the Voice Reference may be used as inputs for additional generation. If you use video-to-video, use footage created or produced by the Buyer or Purchasing Entity rather than the Origin Video.

How does a licensed Character fit into a production workflow?

Start by reviewing the Character’s image and 3-second preview video with audio. After purchase, review the full Origin Video as a creative reference for expression, movement, gesture, voice, speaking style, timing, and presence while using the delivered Reference Images and Voice Reference as the working inputs for production. For Client work, the Buyer remains the license holder and delivers Completed Works rather than the reusable Character materials.

Can I use these materials with free or paid third-party AI tools and services?

Yes, where the specific service and plan permit the intended use and the applicable terms are followed.

This includes AI tools and services whose providers may use uploaded content to operate or improve their own service, including training their own models. Using such a service is not prohibited. Under Section 6.2 of the License Terms, that provider-side use is not by itself a breach, as long as you upload the materials only for your own licensed production and keep them private within the service. What is prohibited is publishing or sharing the materials, or content generated with them, through the service’s own gallery, community, template, remix, “recreate,” or similar feature, or yourself supplying them to anyone as training or dataset material.

For purchased Products, the License Terms require you to follow the actual terms, data-use policy, and applicable account, project, privacy, and sharing settings of the AI service and plan you use. The Aoyama Persona License Terms independently govern what you may do with the Product, and using a different or additional service does not expand the Product license or permit circumvention of those terms.

Of the supplied Aoyama Persona files, only the Reference Images and Voice Reference are permitted AI inputs; the Origin Video remains outside direct AI generation, processing, model creation, training, or tuning.

For purchased Products, Section 5 permits the Buyer to create or tune Character-specific AI models and configuration data—such as LoRA, Embeddings, voice models, and face models—for the same Character. These technical resources must remain under Buyer or Purchasing Entity control and may not be made available for independent third-party use. Completed Works generated with them may still be commercially used as permitted by the License Terms.

Can I post my work through an AI tool’s own publish or community feature?

We recommend against it. Some AI services let other users reuse content published inside the service—for example, by recreating or remixing it, or by using the content, its prompts, or its input images as references for their own generation. Under Section 6.2 of the License Terms, you must not publish or share the Reference Images, the Voice Reference, or content generated with them through features like these, because doing so can make the Character available to other people as reusable material.

Before generating, check the service’s visibility settings and keep your work private within the service. Then publish finished work through your own channels—such as your website, your social media accounts, or delivery to your Client. Publishing Completed Works through those ordinary channels remains permitted under the License Terms.

Can I use the voice reference?

For a purchased Product, yes. The Voice Reference may be used for permitted production workflows for the same Character, including voice generation, voice conversion, voice models, voice cloning, and permitted performance or voice treatment. The Character’s voice may be directed or processed for different roles, but it may not be represented, assigned, or marketed as the voice identity of another person or a separate character. The Voice Reference and generated voice also may not be provided to third parties as reusable voice, audio, or model material.

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License & Use

What can I use a character for?

Can I use a character in commercial and client work?

Yes. Commercial use is permitted, including commissioned Client work. The Buyer remains the license holder for Client work.

Can my client use a completed work I deliver?

Yes. A Client may use a Completed Work that the Buyer lawfully delivers. The Client does not receive an independent license to the Product or reusable character materials.

Can my client request revisions to a completed work?

Yes. The Client may request revisions, edits, adaptations, remakes, or alternative versions, but the work must be carried out by or through the Buyer as the license holder. This keeps Character-based production within the Buyer’s licensed workflow rather than giving the Client an independent license.

Can my client create new AI content from the character?

No, not independently. A Client receives the Completed Work delivered by the Buyer, not an independent license to use the Product, Reference Materials, or other reusable Character materials for new AI production. A Client may request revisions, edits, remakes, adaptations, alternative versions, or other new Character-based production, but that work must be carried out by or through the Buyer as the license holder.

Can I give my client the original files?

No. The license does not include separate delivery of the Origin Video, Reference Images, Voice Reference, AI models, settings, trained data, or other reusable materials in a form that allows the Client to reuse them independently.

Is the character exclusive to me?

No. Character licenses are non-exclusive. The same character may be licensed to more than one customer.

How long does the license last, and where can I use it?

The license is worldwide and continues after a Lawful Purchase unless it is terminated under the License Terms or applicable law requires otherwise. No separate recurring license fee is owed to the Seller for permitted use after the Lawful Purchase.

Can I restyle the character?

Yes. You may change clothing, hair, makeup, expression, personality, mood, attitude, role, manner of speaking, voice treatment, setting, and other production direction. These elements may vary from project to project. The result must continue to be used and presented as the licensed Character rather than as a separately created character identity, and it may not be deliberately made to resemble a real person, public figure, or existing character.

Can I resell the supplied files or reusable character assets?

No. Finished works may be published or sold, but the supplied Product files and reusable derivatives may not be redistributed or resold as raw material.

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Purchase Guard & Support

What happens before payment?

Why am I asked to verify an email before checkout?

Purchase Guard helps prevent an accidental second purchase of the exact same Product ID. Enter the email you want to use for the purchase, confirm the six-digit code sent to that address, and review the result before continuing. No payment starts during this check. See the full Purchase Guide.

Do the verification code and verified session expire?

Yes. The six-digit code is time-limited, and the verified browser session is temporary. Use Use another email when you need to check a different Gumroad purchase email.

Do I need a Gumroad account before purchasing?

No. You can complete the purchase using an email address you can access. Verify that address in Purchase Guard and keep the same email throughout checkout.

Can I change the email address after verification?

Keep the same email through checkout. If checkout is already open and you need a different email, use your browser’s Back button to return to the email verification screen, select Use another email, verify the new address, and run the exact Product ID purchase check again before reopening checkout.

What does “Already purchased” mean?

Gumroad returned a matching Sales record for the same verified email and exact Product ID. Checkout is blocked. Use the existing Gumroad receipt or Library instead of purchasing the same Product ID again.

What does “Purchase review required” mean?

Gumroad returned a matching purchase record with a status such as a refund, partial refund, dispute, chargeback, cancellation, or another state that Purchase Guard cannot safely determine automatically. Checkout remains blocked to help prevent an accidental duplicate purchase. Those transaction and account statuses are controlled by Gumroad, so the Gumroad receipt, purchase history, or Library is the appropriate record to review. For clarification about a Gumroad transaction, refund, dispute, chargeback, cancellation, or purchase status, use Gumroad Support.

What does “Checkout already started” mean?

A temporary pre-sale lock is active because checkout for the same Product ID was opened recently. Complete or close the existing checkout. If no purchase was made, wait and try again later.

What does “Purchase check temporarily unavailable” mean?

Purchase Guard could not safely complete the automated purchase check, so checkout was not started. No payment has started. Try again later using the current purchase flow described in the Purchase Guide. If the issue concerns a Gumroad transaction or account status rather than Purchase Guard itself, use Gumroad Support.

Is overlap between different Product IDs a duplicate purchase?

No. Purchase Guard automatically blocks only the exact same Product ID for the verified purchase email. An Individual Character, Library Volume, Category Complete Library, and Master Complete Library remain separate products even when some content overlaps. If you later purchase a larger Library product that includes a Product you already purchased—for example, an Individual Character inside a Library Volume, a Library Volume inside a Category Complete Library, or a Library Volume or Category Complete Library inside the Master Complete Library—the earlier purchase does not become eligible for a refund, credit, retroactive bundle discount, price adjustment, or deduction solely because of that overlap, subject to mandatory law and the applicable Sales Platform terms. Review the included Products carefully before purchasing a larger Library. An accidental duplicate charge for the exact same Product is different from content overlap between separate Product IDs. If the same Product appears to have been charged more than once, contact Gumroad Support to request review and any applicable refund or correction of the duplicate charge.

How are Complete Library prices and savings calculated?

Each Complete Library has its own fixed bundle price.

For a Category Complete Library, the displayed savings are calculated against the combined current prices of its four individual Library Volumes.

For the Master Complete Library, the displayed savings are calculated against the combined current prices of the four Category Complete Libraries.

Because each bundle is priced independently, the discount percentage may differ from one Complete Library to another. There is no single discount rate applied across all Library products.

Why do I see more than one product in the Gumroad cart?

Gumroad may retain products added earlier in the same shopping session. Confirm every Product ID and use Remove for any item you do not intend to purchase before selecting Pay.

Can I get an invoice for my purchase?

Yes. Gumroad allows buyers to generate an invoice from the purchase receipt or the Product's download page. On the receipt, use Generate; on the download page, use Generate invoice in the Receipt section.

See the Purchase Guide for purchase and delivery details.

Where can I find my receipt, invoice, or download?

Keep your Gumroad purchase confirmation (receipt) email. Use its link to download your purchase later, including when you have not created a Gumroad account. Keep this email even after downloading your files; you do not need to buy the Product again.

Entering an email at checkout is not the same as creating a Gumroad account. If you have an account and the purchase appears in its Library, you can also access it there. Keep the Order ID and backups of all downloaded ZIP packages. Gumroad handles receipt, invoice, and purchase-access issues. See the Purchase Guide for detailed steps.

What if I cannot download or access my purchase?

If the problem is with Gumroad’s download page, Library, receipt, or another platform function, first review Gumroad Support. If a valid purchase can be verified and you still cannot receive the purchased Product, contact Aoyama Persona Product-file support within 7 days of purchase with the Product ID, purchase email, Gumroad Order ID when available, and a concise description of the problem. Aoyama Persona’s priority is to complete delivery of the correct Product data and may use re-download, re-delivery, replacement, direct delivery, or another reasonable delivery method.

A temporary download or access problem—including one caused by the buyer’s device, browser, network connection, security settings, storage environment, software, or another buyer-side condition—does not by itself create refund eligibility. A refund may be considered only if a Seller-side problem prevents correct delivery and cannot reasonably be resolved by another delivery method, subject to mandatory law and the applicable Sales Platform terms.

Where can I read the full conditions?

The FAQ is a practical summary. The License Terms govern purchased Products, and the Purchase Guide explains purchase, checkout, and delivery procedures.

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